Every Venfriend Market order is a pickup order. You send it online, we confirm the details with you, and you collect it and pay in person. Nothing is charged on this website.
- Build your orderAdd products and quantities from the catalog. You do not need an account to order.
- Send your detailsGive your name, email and phone, plus a preferred pickup date and time. Company and notes are optional.
- We confirmWe check your order, then confirm the pickup place, the time and the final price with you.
- Pick up and payBring your order number, collect your products and pay in person.
Choosing a date and time
When you send your order, you can pick a preferred pickup date from tomorrow up to 30 days out. The date is optional. If you leave it blank, we agree on a date with you when we confirm your order.
You can also choose the part of the day that suits you best:
- Morning (before noon)
- Afternoon (noon to 5 PM)
- Evening (after 5 PM)
These are preferences, not booked slots. We confirm the actual pickup time with you when we confirm your order.
Where to pick up
We confirm the pickup location with each order. After you send your order, we contact you with the place and the time, so you know exactly where to go before you head out.
What to bring
Bring the order number shown on your confirmation screen after you send your order. Write it down or take a screenshot, because this website does not email it to you.
If you were signed in to an account when you ordered, you can also find the order number in your account history.
Paying at pickup
You pay in person when you collect your order. Nothing is charged online, and this website never asks for card details.
A product shows a price only where we have set one. Products without a set price say "Price confirmed at pickup," and we give you the final total when we confirm your order. We also tell you which payment methods we accept at that time.
Changing or canceling an order
Need to change something? Reply to the confirmation message we send you, or write to us through the contact form with your order number.
The same goes for canceling. Let us know as early as you can, so we do not set your order aside for a pickup that will not happen.
What each order status means
- Received
- Your order reached us. We have not confirmed the details with you yet.
- Confirmed
- We have confirmed the products, the pickup place and time, and the final price with you.
- Ready
- Your order is ready for you to collect at the confirmed place and time.
- Picked up
- You collected your order and paid in person. The order is complete.
- Canceled
- The order was called off, either at your request or by us. Nothing was charged.
Have more questions? The FAQ covers prices, products and the other Venfriend divisions.
Ready to place a pickup order?
Browse snacks, drinks, candy and bulk vending items, then send your order when you are ready.