This notice covers venfriend.com. Every cookie, record and outside service named here comes from this site's own code, so it describes what the site actually does.
Effective October 30, 2026.
Who we are
Venfriend runs this website. Our web developer, AppWT Web & AI Solutions, builds and maintains the site for us and can access its server to keep it working.
To reach us about anything in this notice, send a message through the contact form.
What we collect when you place an order
- Your name, email address and phone number, so we can confirm the order with you.
- Your company name, if you give one.
- Your pickup preferences, such as the date and time window you choose.
- Any notes you add, and the products and quantities in your order.
We use this information to confirm, prepare and hand over your order. We do not use it for advertising, and placing an order does not add you to any mailing list.
What we collect when you create an account
- Your name, email address and phone number.
- Your password, stored only as a one-way hash. We cannot read it, and neither could anyone who copied the database.
- The orders you place while signed in, so your account can show your order history.
Each sign-in attempt is recorded with the email address used and the IP address it came from. This lets the site slow down anyone trying to guess passwords.
Account actions, such as signing in or updating your details, are written to an activity log that includes the IP address. We use it to investigate problems and misuse.
What we collect when you send a message
- Your name, email address and message.
- Your phone number and company name, if you give them.
- The IP address and the browser user agent, which is the short text your browser sends to identify its type and version. These help us spot spam and abuse.
How order and message notices reach us
When you send an order or a message, the site emails a notice with your details to our store inbox. Postmark, an email delivery service, carries that notice to us.
The site itself does not send automatic email to you. We contact you directly to confirm an order or answer a message.
Payment card details
We collect none. Nothing is charged on this website, so it never asks for, receives or stores a card number or any other payment details. You pay in person at pickup.
Cookies and browser storage
This site sets three cookies. Only the first two are needed for the site to work.
VFSESS: needed, lasts until you close your browser- The session cookie. It holds your order in progress, your sign-in state and a security token that protects the site's forms. It is marked HttpOnly, Secure and SameSite=Lax, so scripts on the page cannot read it.
appwt_cookie_consent: needed, lasts 180 days- Remembers your choice on the cookie banner, so the banner does not ask again on every page. It stores two settings: necessary, which is always on, and analytics, which is on or off.
googtrans: optional, lasts until you close your browser- Set only if you pick a language in the translate panel. It tells Google Translate which language to show. If you never pick a language, it is never set.
The cookie banner asks whether we may measure how people use the pages. This site runs no analytics or measurement tool today, so your answer changes nothing beyond the stored choice. If that changes, we will update this notice to name the tool.
The accessibility tool saves your display choices in your browser's local storage under
the name ada-settings. It stays on your device, it is never sent to us, and
clearing your site data removes it.
Outside services this site contacts
- Google Fonts (fonts.googleapis.com and fonts.gstatic.com) on every page, to load the display typeface. Your browser sends your IP address to Google to fetch it.
- Google Translate (translate.google.com, translate.googleapis.com, translate-pa.googleapis.com and www.gstatic.com), only after you open the translate panel. If you never open it, these scripts never load.
- Postmark carries order and message notices from our server to our store inbox. Your browser never contacts Postmark directly.
This site has no analytics, no advertising trackers, no social media plugins and no chat widget. We do not sell or rent your information to anyone.
How long we keep it
We keep order, account and message records so we can answer questions about past orders and messages. The site does not delete these records on a fixed schedule, and you can ask us to delete yours at any time.
Your choices
- Ask for a copy of the information we hold about you.
- Ask us to correct anything that is wrong.
- Ask us to delete your information, including your account.
- Clear the cookies for venfriend.com in your browser to make a new cookie choice.
Send any request through the contact form. If we need to keep a record, such as an order that is still open, we will tell you which record and why.
Children
This site is not directed at children under 13, and we do not knowingly collect their information. If you believe a child has sent us information, contact us and we will delete it.
Changes to this notice
If this notice changes, we will post the new version on this page and update the effective date at the top.
See also the Terms of Use.